Grows revenue by 9X and serves 1200+ leading consumer brands and
enterprises in over 56 countries
Bengaluru, 05 September 2024: MoEngage, an industry-leading, insights-led customer engagement
platform, celebrated a significant milestone in its history. In the dynamic and
constantly changing world of technology, it marks ten years in business,
empowering customer experience, and pioneering brand growth globally.
MoEngage is
committed to helping brands succeed with its comprehensive platform. It
provides cutting-edge technology solutions with best-in-class marketing
automation features. Its platform empowers brands to create personalized,
omnichannel experiences that resonate with their audiences and drive business
growth. This approach has propelled enterprises worldwide to unlock remarkable
success.
MoEngage is a
privately held company that began with the note-worthy entrepreneurial spirit
of our two visionary Co-founders, Raviteja Dodda (Chief Executive Officer) and
Yashwanth Kumar (Chief Technology Officer), who brought all their experience,
knowledge, education, and skills to establish MoEngage.
Ten Years of Milestones and Achievements
This dedication to
customer success has translated into impressive growth for MoEngage. The
company has experienced a remarkable growth:
- A 9X Uplift in Revenue
over the last five years.
- 1200+ new customers added, out of which over 150 are enterprise (large-scale)
brands, including Domino’s, Unilever, PNB, SBI Securities, TATA Digital,
Tanishq, BigBasket, IndusInd Bank, The Indian Express, Wynk Music, Nestle,
Samsung, 7-Eleven, McAfee and more.
- Customers present in 56
countries as of April 2024 and expanded into the LATAM region in the
last five years
- Partnered with over 257
partners, including 170 tech integrators, 45 resellers, 30 agencies, and
12 Global System Integrators (GSI). These include big names like EY,
Digitas, mParticle, AWS, Meta, and Infosys.
- Onboarded a team of over 750
talented individuals across various functions
- Created a robust security infrastructure with 6 data centers globally
- Garnered security compliance certifications like Philippines NPC
Seal of Registration, PIMS ISO 27701: 2019 Certification, BCMS ISO
22301:2019 Certification, ISO 27001:2022 Compliance, SOC 2 Type 2
Attestation, CSA STAR Level 2, CCPA Compliance, GDPR Compliance as well as
HIPAA Compliance
- Operating at a massive scale, processing 1 Trillion+
Data points per month, sending 80 Billion+ Messages per month and 1 Billion+
Emails per month, and engaging 900 Million+ MAUs per month
- Evolved the product with ground-breaking
innovation, and purpose-built offerings like MoEngage for Financial Services, Server-side Personalization, Warehouse Audiences, and Merlin AI (our generative AI engine),
among others
- Expanded to over 12+ channels, including
Mobile Push, Web Push, Email, SMS, RCS, Facebook Audience, Google Ads
Audience, and Connectors, among others, providing consumer brands with
access to the latest tech (and channels) with minimal downtime
MoEngage is also
deeply invested in fostering a thriving community. The company has been
empowering marketers and product owners through initiatives like:
●
#GROWTH community with insightful summits,
mixers, roundtables, masterclasses, and a dedicated content hub for customer
engagement best practices, has brought together over 50,000+ growth and marketing professionals. Additionally, since its
inception in 2019, the #GROWTH academy, a peer-to-peer learning community for
product, marketing, and growth professionals worldwide, has grown exceptionally
well
●
Customer Engagement Leadership Program
(CELP), a cohort-based program to impart
customer lifecycle management and strategy knowledge via CRM and Growth
leaders
These initiatives
have not only provided valuable educational resources and facilitated knowledge
exchange but also enabled businesses to connect with industry veterans
Marking a Decade of Superior Enterprise Customer
Engagement
As MoEngage
celebrates its 10th anniversary, the company looks towards a future of
continuous innovation and unwavering dedication to customer success. With a
focus on enterprise-centric solutions, MoEngage is well-positioned to empower
businesses of all sizes to thrive. The platform is designed for scale,
accommodating the growing needs of large enterprises.
"Our
commitment at MoEngage transcends mere product offerings; it is our unwavering
dedication to our customers' success that distinguishes us. We've consistently
received praise for our platform's speed, agility, and the ease with which it
integrates with their Martech stacks. This ensures that enterprise businesses
can modernize their infrastructure with MoEngage without facing major
disruptions. In addition, our purpose-built features and functionalities enable
large-scale businesses to swiftly adapt to evolving customer needs and market
trends," reflects Raviteja Dodda,
Founder of MoEngage.
MoEngage's 10-year
journey is a testament to its unwavering commitment to driving exceptional
customer experiences. With a focus on scalability, security, and fostering a
thriving community, the company is poised to continue its impressive growth
trajectory and remain a leader in the enterprise customer engagement landscape.
About MoEngage
MoEngage is an insights-led customer engagement platform trusted by
more than 1,200 global consumer brands such as Ally Financial, McAfee,
Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more.
MoEngage empowers marketers and product owners with insights into
customer behavior and the ability to act on those insights to engage customers
across the web, mobile, email, social, and messaging channels. Consumer brands
across 35 countries use MoEngage to power digital experiences for over 1
billion customers every month. With offices in 13 countries, MoEngage is
backed by Goldman Sachs Asset Management, B Capital, Steadview Capital,
Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners,
Ventureast, and Helion Ventures. MoEngage was recognized as a Customers’
Choice Vendor in the 2022 Gartner Peer Insights ‘Voice of the Customer’ for the
Multichannel Marketing Hubs Report and a Strong Performer in the Forrester Wave™:
Cross-Channel Marketing Hubs, Q1 2023 Evaluation.
To learn more, visit www.moengage.com
For more information please contact:
Pooja Poddar Jain
Lead Communications
@ MoEngage
Mobile: +91
9886748912